This Privacy Policy describes how BIRKA LLC (“we,” “our,” or “us”) collects, uses, and shares personal information when you visit or use our website, purchase our products, or engage with us through any form of communication, including SMS. We are committed to protecting your privacy and ensuring transparency in our data practices.

1.⁠ ⁠Information We Collect

We collect the following types of information:

Personal Information: Includes your name, email address, phone number, billing and shipping address, and any other data you provide when placing an order, signing up for newsletters, requesting samples, or completing our contact forms.

Payment Information: Collected securely through our payment providers (we do not store credit card details on our servers).

SMS Information: Phone numbers provided for SMS communications are collected only with your explicit opt-in consent.

Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and referring website.

2.⁠ ⁠How We Use Your Information

We use your information to:

Process and fulfill your orders.

Communicate with you regarding your purchases, project inquiries, or support requests.

Respond to your questions and provide technical assistance.

Provide updates via SMS if you consent to receive them.

Improve our website, services, and product offerings.

3.⁠ ⁠Sharing of Information

We do not sell or rent your personal information. We may share information with third-party service providers strictly for business purposes, such as order fulfillment, payment processing, and website hosting.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

We may also share information:

As required by law or legal process.

To protect the rights and safety of BIRKA LLC, our users, or others.

4.⁠ ⁠Cookies and Tracking Technologies

We use cookies and similar technologies to analyze traffic, improve site functionality, and personalize your experience. You may manage your cookie preferences through your browser settings.

5.⁠ ⁠Your Rights and Choices

You may request access to or correction of your personal information.

You may unsubscribe from emails at any time using the unsubscribe link in any marketing email.

You may opt-out of SMS by replying STOP to any message.

6.⁠ ⁠Data Security

We implement security measures to protect your information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

7.⁠ ⁠SMS Communications and Consent

If you choose to receive SMS communications from us, we will send you messages regarding your order, project updates, or other business-related notifications.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

To opt-in, our website contact forms include the following:

“By checking this box, I consent to receive text messages related to conversation from BIRKA LLC. You can reply “STOP” at any time to opt-out. Message and data rates may apply. Message frequency may vary, text HELP to 1 305 501 4853 for assistance.”

8.⁠ ⁠Retention of Information

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

9.⁠ ⁠Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website signifies your acceptance of the revised policy.

10.⁠ ⁠Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

BIRKA LLC: info@birkaonline.com

This policy is accessible on all pages via the website footer. For full transparency, users are encouraged to review this document regularly.